Is ITA Airways Refundable?

Travel plans can change unexpectedly, and knowing how to handle refunds or changes is crucial. ITA Airways bears a liability for customers when they don’t want to use their tickets for travelling. The airline, a national carrier of Italy, follows European regulations on providing passenger services. With ITA Airways, the process for managing your booking, including refunds, is designed to be straightforward and user-friendly. Here’s a detailed look at ITA Airways refund policy.

How to proceed when I want an ITA Airways Refund?

If you’ve booked your ticket online or through the ITA Airways app, requesting a refund is quite simple, provided your ticket's fare rules allow it. Here is how to proceed when you’re looking for a refund. 

• Tickets purchased directly from ITA Airways with a code starting with 055 are eligible for online changes and refunds. 

• Cancelling your flight with ITA Airways will be possible through the "Manage Flight" section on the ITA Airways website or app. If your trip includes flights from partner airlines, these can also be modified or refunded under the same conditions. 

However, if you purchased your ticket through a travel agency, you will need to contact them directly for refunds. There may be bumps on the road to a refund. You can get in touch with HolidayGlobes at +1-888-595-2181 for all your refund issues.

When do I Need to Contact ITA Airways?

Under some situations, a refund from ITA Airways, cannot be done online. Here is a look at them. 

• For handling Volar Award Tickets or tickets purchased with cash and points 

• For tickets where you requested for a special assistance

• Group bookings and multi-destination trips will require contacting ITA Airways.

• In case there is a change in flight schedule of more than one hour, you need to contact ITA Airways.

• For reservations that include special services such as extra baggage, unaccompanied minors, or upgrades, contacting the Customer Center is also necessary. 

• If your booking involves changes only for specific passengers, additional information will be required, you will need to make a direct communication with ITA Airways. 

These tips will definitely make getting a refund much smoother. But we recommend connecting with ITA Airways customer support, if you’re stuck somewhere. At HolidayGlobes we have ticketing executives who will guide you when your refund processing is hung up. We will connect you with one of them when you call us at +1-888-595-2181.

Read more: - How to Contact ITA Airways Lost and Found?